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Privacy Policy

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Last updated: 03/10/2025

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At Tried and Tested Cars, we are committed to protecting your privacy and ensuring that any personal information you provide to us is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use our website or services.

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1. Who We Are

Tried & Tested Cars
74 Bishops Oak Ride, Tonbridge, Kent, TN10 3PD
Email: triedandtestedcars@yahoo.com
Phone: 07846 923 744
Website: www.triedandtestedcars.co.uk

We are an independent car dealership based in England, offering quality used vehicles and related services.

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2. What Information We Collect

We may collect and process the following personal information:

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Information you provide directly:

  • Name

  • Email address

  • Phone number

  • Vehicle preferences or enquiries

  • Payment information (if applicable)

  • Part exchange details

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Information collected automatically:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited on our site

  • Cookies (see Section 6)

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3. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries and provide customer support

  • Arrange vehicle viewings, test drives, or sales

  • Process payments and manage transactions

  • Send service reminders or updates about your vehicle

  • Improve our website and customer experience

  • Comply with legal and regulatory obligations

We will only use your information when we have a lawful basis to do so, such as your consent, a contract, or a legal obligation.

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4. Sharing Your Information

We do not sell your data to third parties.

However, we may share your information with trusted third parties, such as:

  • Payment providers (for processing transactions)

  • Vehicle history check services (e.g., HPI)

  • Warranty providers or insurers (if applicable)

  • IT and website service providers

  • Regulatory bodies or law enforcement, where required by law

All third parties are required to handle your data securely and only for specified purposes.

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5. How We Store and Protect Your Data

Your data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse.

We will only retain your data for as long as necessary for the purposes set out in this policy, or as required by law (e.g., for tax or warranty records).

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6. Cookies

Our website uses cookies to:

  • Improve site performance and functionality

  • Understand how visitors use our site

  • Enable essential site features (e.g., enquiry forms)

You can control cookie settings through your browser. For more information, see our [Cookie Policy] (link to cookie policy page or section).

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7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies in your data

  • Request deletion of your data (in some cases)

  • Object to or restrict processing

  • Withdraw consent where we rely on it

  • Complain to the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at [Insert Contact Email].

More information is available at: https://ico.org.uk

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8. Third-Party Links

Our website may include links to external sites (e.g., finance providers, vehicle history checks). We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

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9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page and, where appropriate, notified to you by email.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Tried and Tested Cars
Email: triedandtestedcars@yahoo.com
Phone: 07486 923 744

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